Frequently Asked Question
For more information on sizing, view our quick conversion guide below. For a more comprehensive guide including body measurements to best ascertain your siz...
Wed, 19 Oct, 2022 at 1:35 PM
Return your order to us free of charge, for an exchange or refund within 14 days. All returns are generated by the The Fold Global-E Returns Portal: htt...
Thu, 5 Jan, 2023 at 4:13 PM
Return your order to us for a refund within 14 days. We offer free UK returns – a Royal Mail label is included in the envelope in your parcel. If you mi...
Thu, 5 Jan, 2023 at 4:13 PM
UK Standard Delivery Delivery cost – £6 Items are dispatched within 48 hours and will arrive within 2-4 working days. Your order will be delivered via a t...
Thu, 16 Dec, 2021 at 2:33 PM
Delivery cost $25 Items are dispatched within 48 hours and will arrive within 3 – 4 business days. Your order will be delivered via a tracked DHL service. ...
Thu, 16 Dec, 2021 at 2:34 PM
We’re sorry to see you go! To cancel your subscription to printed catalogues, please complete the form here. To ensure that the address has been remove...
Wed, 18 Aug, 2021 at 10:06 AM
Drop by to shop the full collection. If you would like a one-to-one styling session with our knowledgeable personal stylists, please book an appointment. We...
Thu, 24 Mar, 2022 at 12:34 PM
We work closely with a dedicated London studio, which enables us to offer a variety of alterations in-store across the collection including hem lengths, tak...
Wed, 15 Mar, 2023 at 9:59 AM
Our Customer Care team can be contacted through the link below. https://thefoldlondon.com/contact-the-fold/ Customer Care info@thefoldlondo...
Wed, 18 Aug, 2021 at 10:09 AM
If you have placed an order but then wish to change or cancel it, please contact us as soon as you can within 24 hours or placing your order. We ...
Wed, 18 Aug, 2021 at 10:43 AM